The saga surrounding my HP dv2000 notebook continues, or maybe I should say it's coming to an end. Today, during what I thought would be another routine day at the law library, my laptop refused to power on. I swiflty carried my computer to the tech support office, where I received nothing but grim looks and sad news. A few quick tests produced an initial diagnosis: the mother board needs to replaced. The mother board is the brain of the computer, and brains are not cheap. To make matters worse, preliminary research has revealed that my particular model number is excluded from an extended warranty program created to respond to the overwhelming number of defective mother boards in HP laptops.
I casually asked the tech support personnel if another laptop surgery was a viable option, explaining how my husband had brillantly replaced the screen only months earlier. They advised that replacing a mother board is much more difficult and knowledge intensive.
Tomorrow tech support will "slave" my hard drive, which is geek for save what's stored on my hard drive but currently unaccessible.
Oh, HP, why do you do this to me?
1 comment:
might i recommend a sledge hammer? I hear they help the motherboard. Let me know how it goes.
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